Privacy Policy For Cantonments City App
Table of Contents
1.0: Document Details
2.0: Introduction
Goldkey Properties Ltd. (“we”, “us”, or “our”) is a company committed to becoming the leading real estate company in the country, specialising in exclusive homes and aiming to provide the highest level of satisfaction for our residents.
This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in connection with your use of our mobile application known as Cantonments City App (the “App”). We respect your privacy and are committed to protecting the personal information you share with us in accordance with our obligations under the Data Protection Act, 2012 (Act 843).
This Privacy Policy does not apply to any websites, applications or other online services that are not linked to it, nor does it apply to the subsequent use of information collected through other Third Party websites or applications.
By using the App, you consent to us collecting, maintaining, using and disclosing your personal information in the way described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the App.
3.0: Definitions
- “Affiliate” refers to any entity or person that directly or indirectly controls, is controlled by, or is under common control with Goldkey Properties Ltd.
- “App” or “Application” refers to the Cantonments City Application.
- “Last updated” refers to the most recent date this Privacy Policy was revised.
- “Services” includes all services provided by Goldkey Properties Ltd. via the App, such as coordination of events for residents within the Cantonments City enclave, facilitation of property management and payment of bills.
- “Third Party” refers to any entity other than you, us, or our Affiliates.
4.0: Information We Collect
The information we collect from you when you visit our App may include:
Personal Information
- Name / Username
- Age
- Date of Birth
- Phone Number
- Email Address
- Home Address
- Payment information including debit/credit card details
- Password
- Biometric data
Device Information
- Device model and manufacturer
- Background Location (GPS)
- IP address
- Operating system type and version
- Camera/ Photo gallery permission
- Mobile network information (e.g. WiFi, LTE, 4G),
Usage Information
- Features accessed on the App
- Time spent on the App
- Other relevant analytics data
5.0: How We Use Your Information
We may use your information for the following purposes:
- To provide, maintain, and improve the functionality of the App.
- To provide carpool services for booking in the App.
- To communicate with you, including sending reminders and important updates about the App.
- To provide technical support, and respond to requests, questions, and feedback.
- To process payments and handle financial transactions.
- To personalise your experience and provide relevant content.
- To comply with applicable laws, legal obligations, lawful requests, and legal processes.
- For internal administrative purposes.
- For marketing and research purposes.
- To create anonymous data.
- For fraud prevention and safety.
6.0: How We Share Your Information
We may share your personal information in the following circumstances:
- With service providers: We may share your information with Third-Party service providers who assist us in providing our services (e.g., payment processors, data storage providers).
- With professional advisors: We may disclose your personal information to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
- For legal and security reasons: We may share your personal information if required by law, to comply with legal processes, or to protect our rights, property, or safety, or the rights, property, and safety of our users or others.
- For business transfers: We may sell, transfer or otherwise share some or all our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution. In such a case, we will make reasonable efforts to require the recipient to comply with this Privacy Policy.
7.0: Third Party Services
The App may contain links to websites and other online services operated by Third Parties. In addition, our content may be integrated into web pages or other online services that are not associated with us. These links and integrations are not an endorsement of, or representation that we are Affiliates of any Third Party. We do not control websites, apps or online services operated by Third Parties, and we are not responsible for the content or privacy practices of Third Party site actions.
8.0: Security of Your Information
We take reasonable technical, organisational, and physical measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9.0: Cookies and Similar Technologies
We may use cookies and similar tracking technologies to enhance functionality and improve your user experience. These cookies may be used to analyse trends, administer the App, remember your preferences and gather demographic information. You can manage your cookie preferences through the App settings or device settings. Please note however that disabling cookies may affect your ability to use certain features of the App.
10.0: Children
The App is not intended for use by children under eighteen (18) years of age. We do not knowingly collect personal data from children under 18 without parental consent. If we learn that we have collected personal information from a child under 18 without appropriate consent, we will take steps to delete the information.
11.0: Notices and In-App Messaging
You agree that Goldkey Properties Ltd. may send you notices, disclosures and other communications under this Privacy Policy to your device electronically, to your mailbox (which will be regarded as being in writing), in-app messaging and SMS using your registered mobile number.
Notices may include information about the Services, including deals, promotions, rewards, service enhancements, updates, and other information. You hereby consent to receive such notices.
12.0: Data Retention
We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. If you wish to delete your account, you may contact us and we will delete your personal information, subject to applicable legal requirements. Data which is not retained is securely destroyed unless for statutory periods, even if you discontinue use of the App.
13.0: Your Rights
As a user of the App, you have the following rights concerning your personal data:
- Access: You have the right to request a copy of the personal data we hold about you.
- Correction: You can request for corrections if your data is incorrect, incomplete or outdated.
- Deletion: You can request that we delete your personal data, subject to legal obligations
- Opt-out of Marketing: You can opt out of receiving marketing messages and notifications through the App settings or by contacting us directly.
To exercise any of these rights, please contact us at info@goldkeygh.com.
14.0: Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will be effective upon updating the “Last updated” date. Continued use of the App constitutes acceptance of the revised Privacy Policy.
15.0: Governing Law
This Privacy Policy is governed by the laws of the Republic of Ghana.
16.0: How to Contact Us
For any questions or concerns regarding this Privacy Policy, you can reach us by email at info@goldkeygh.com or at the following mailing address:
Head Office:
Goldkey Properties | 6th floor Cannon House |
No.4 Rangoon Lane, Cantonments City, Cantonments, Accra
P.O. Box 8743 Accra North, Ghana.
T: 055 588 7777 | 055 588 7799